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HP has apparently been forced to discontinue production of the LaserJet E-series printers due to widespread customer dissatisfaction.
German media outlet DruckerChannel reports that there is growing discontent among users forced to maintain a permanent internet connection and use genuine HP ink and toner for the HP+ plan, while cheaper and more readily available third-party alternatives are banned.
The LaserJet e-series models, which have the “e” suffix in their name, appear to be discontinued.
HP+ is advertised by the company as a “free upgrade” that unlocks “premium features, automatic updates, advanced security, and more” on eligible web-connected printers, but requires “an HP account, an Internet connection, and Original HP ink for the life of the printer.”
Druckerchannel reports that the following HP+ printers are no longer available, but their standard models are still for sale:
Despite the policy change, existing E-Series printers will continue to function but will not receive firmware updates to mitigate the limitations imposed by HP.
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Since the launch of HP+, our intelligent connected printing systems have been a hit with customers who value convenience, extended warranty, and solutions. We know that some customers in IT-managed office environments are unable to meet HP+’s cloud connectivity needs.
To provide customers with a superior printing experience across all office environments, we will no longer provide print services for the HP+ LaserJet product family. We plan to extend proven solutions such as Print Anywhere and Smart Security to select new HP LaserJet devices. HP+ customers who are satisfied with their devices and services can continue to use their devices as before, without any adjustments.
Craig has many years of freelance experience in the technology and automotive industries, with a particular focus on technologies designed to improve our lives, including artificial intelligence (AI) and machine learning (ML), productivity tools, and smart fitness. He is also passionate about the decarbonization of cars and personal transportation. An avid bargain hunter, Craig considers any deal a bargain!
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Post time: Jun-13-2025