Guangzhou INCODE Marking Technology Co., Ltd. ("INCODE," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.incodeinkjet.com (the "Site"), interact with us through inquiry forms, social media, email, or other channels, and when we process leads in connection with our marketing and sales activities.

By using our Site or providing your personal information to us, you agree to the collection and use of information in accordance with this Privacy Policy.

 

We may collect the following types of personal information:

1.1 Information You Provide Directly

Contact Information

●: Name, company name, job title, email address, phone number, WhatsApp number, and country/region.

Inquiry Content

●: Messages, product requirements, technical specifications, and any other information you include when submitting a contact form, requesting a quotation, or communicating with our sales team.

Business Information

●: Company profile, industry, intended application, purchase volume estimates, and other details relevant to providing appropriate product recommendations and pricing.

1.2 Information Collected Automatically

When you visit our Site, we may automatically collect certain information, including:

Log Data

●: IP address, browser type, operating system, referring/exit pages, date/time stamps, and clickstream data.

Device Information

●: Device type, screen resolution, and language preferences.

Cookies and Similar Technologies

●: We use cookies and similar tracking technologies to enhance your browsing experience, analyze Site traffic, and understand usage patterns. You can control cookie preferences through your browser settings.

1.3 Information from Third Parties

We may receive information about you from:

LinkedIn and Social Media Platforms

●: When you engage with our ads or company page on LinkedIn, Facebook, YouTube, TikTok, Instagram, or X (Twitter).

B2B Platforms

●: Alibaba.com and other trade platforms where we maintain a business presence.

Trade Shows and Events

●: Business cards and contact details shared at industry exhibitions.

 

We use the collected information for the following purposes:

2.1 Service Delivery

● To respond to your inquiries, provide product information, and send quotations.

●To process sample requests, orders, and after-sales service requests.

●To communicate with you about products, technical support, and order status.

2.2 Marketing and Lead Generation

●To send you relevant marketing communications, product updates, and promotional materials (with your consent where required by applicable law).

●To personalize advertising and retargeting campaigns on platforms such as LinkedIn, Google, Facebook, and other social media.

●To analyze lead quality and improve our marketing strategies.

2.3 Business Improvement

●To analyze usage trends and improve our Site, products, and services.

●To conduct market research and customer satisfaction surveys.

●To develop new products and features based on customer feedback and market demand.

2.4 Legal Compliance

●To comply with applicable laws, regulations, legal processes, or governmental requests.

●To protect the rights, property, and safety of INCODE, our customers, or the public.

●To detect, prevent, and address fraud, security, or technical issues.

 

If you are located in the European Economic Area (EEA) or the United Kingdom, our legal basis for processing your personal information depends on the context, including:

Your Consent

●: When you have given clear consent (e.g., subscribing to marketing emails).

Legitimate Interests

●: When processing is necessary for our legitimate business interests, such as responding to inquiries, improving our services, and marketing activities, provided these interests are not overridden by your rights.

Contract Performance

●: When processing is necessary to fulfill a contract with you or take steps at your request before entering into a contract.

Legal Obligation

●: When we need to comply with a legal obligation.

 

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our Site, conducting business, and serving you, including:

●Website hosting and analytics providers

●Email marketing and CRM platforms

●Customer support and live chat services

●Advertising and retargeting platforms (e.g., LinkedIn Ads, Google Ads)

●Cloud storage and IT service providers

These providers are contractually bound to use your information only as directed by us and in compliance with this Privacy Policy.

4.2 B2B Platforms and Distributors

If you contact us through Alibaba.com or other platforms, we may process your data in accordance with both this policy and the platform's own privacy policy.

4.3 Legal Requirements

We may disclose your information if required to do so by law, or in response to valid legal requests by public authorities (e.g., a court or government agency).

4.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy protections.

 

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Criteria used to determine retention periods include:

●The duration of our ongoing business relationship with you.

●Whether there is a legal obligation to which we are subject.

●Whether retention is advisable in light of our legal position (e.g., regarding applicable statutes of limitations, litigation, or regulatory investigations).

 

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, including:

●SSL/TLS encryption for data transmission

●Access controls and authentication mechanisms

●Regular security assessments and employee training

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

 

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access

●: Request a copy of the personal data we hold about you.

Rectification

●: Request correction of inaccurate or incomplete data.

Erasure

●: Request deletion of your personal data ("right to be forgotten").

Restriction

●: Request restriction of processing under certain conditions.

Portability

●: Request transfer of your data to another organization or to you.

Objection

●: Object to processing based on legitimate interests or for direct marketing purposes.

Withdraw Consent

●: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the details provided in Section 10. We will respond to your request within the timeframe required by applicable law.

 

Our Site uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help us improve your experience. We use:

Essential Cookies

●: Required for the Site to function properly (e.g., session management).

Analytics Cookies

●: To analyze Site traffic and user behavior (e.g., Google Analytics).

Functional Cookies

●: To remember your preferences and enhance functionality.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect Site functionality.

 

Our Site and services are not directed to individuals under the age of 16 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will take steps to delete such information.

 

As a global business, your information may be transferred to and processed in countries outside your country of residence, including China, where our headquarters are located. These countries may have data protection laws different from those in your jurisdiction. We take appropriate safeguards to ensure your personal information remains protected in accordance with this Privacy Policy, including using standard contractual clauses or other lawful transfer mechanisms.

 

Our Site may contain links to third-party websites (e.g., social media platforms, B2B marketplaces). We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

 

We reserve the right to update or modify this Privacy Policy at any time. Any material changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

 

If you have any questions, comments, or requests regarding this Privacy Policy, or wish to exercise your data protection rights, please contact us:

Guangzhou INCODE Marking Technology Co., Ltd.

Address

●: Ten Building, Jinshan Industry Site, Panyu District, Guangzhou, Guangdong, China

Email

●:incode@gzincode.com

Phone

●: 0086-(0)20-34702413

WhatsApp

●: 0086-18929582815

Website

●:www.incodeinkjet.com

 

Last Updated: August 3, 2026